Privacy Policy

Introduction

Sign Seek is committed to protecting the privacy and security of your personal information. This policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Collection of Personal Information

We collect personal information to conduct our business efficiently and provide our services. The types of personal information we may collect include:

Identification details: Name, address, phone number, email, and other contact details.

Financial details: Bank account information, credit card details, and tax file numbers.

Business-related information: Employment history, company details, or contractual agreements.

We may collect personal information from you when you:

Inquire about our services, either online, in-person, or via phone.

Complete forms for services, credit applications, or payment authorizations.

Interact with us for customer service or project-related communications.

Use of Personal Information

We use personal information to:

Identify and communicate with clients or potential clients.

Provide requested services or products.

Enhance and improve the quality of our services.

Keep you informed about relevant marketing offers or business updates (with your consent).

Prevent or address security risks, including unauthorized access to our services.

Sensitive Information

We will only collect sensitive information, such as health information, when necessary and where we have obtained your explicit consent or where it is legally required.

Disclosure of Information

We may disclose personal information to third parties under the following circumstances:

To service providers or contractors who assist in delivering our services.

To related entities within our business structure.

When required or permitted by law.

When we believe disclosure is necessary to prevent or mitigate a threat to a person’s life, health, or safety.

We will not share personal information for marketing purposes unless you have given explicit consent.

Website and Online Services

We may collect aggregated data about the usage of our website to improve our services. This data may include:

IP address, domain, and browser details.

Pages accessed and visited, time spent on the site, and search terms used.

This information is collected via cookies, which can be disabled in your browser settings without affecting your ability to use the website.

Marketing and Communications

We may use personal information to inform you about new products, services, or events. You can opt out of marketing communications at any time by contacting us.

Security of Personal Information

We are committed to ensuring the security of your personal information. We implement:

Safeguards against unauthorized access, disclosure, or modification of your data.

Secure storage of personal information, with access restricted to authorized personnel.

Training for staff to ensure compliance with privacy policies.

Updating Your Information

It is important that the personal information we hold is accurate. Please notify us of any changes to your information, and we will make reasonable efforts to update or correct it.